I checked on my laptop and found the following:
so you have to be sure that you are installing the drivers for that type. Brother consider the HL-L2380DW a type 4 scanner. Using the IP address of the Brother device, I am able to reach the config page on the Brother.īottom line, no scanning.The Brother scanner driver seems to be installed okay because, in a terminal, if I query: brscan-skey -l, it does respond showing the Brother device MFC-c9840CDW and says it is “active.”.But if I try to scan the connection to the PC just times out. On the Brother device, using the SCAN button, my Ubuntu computer (Dell Optiplex-780, Ubuntu-Mate 17.10) does show up as a destination (it shows the name of my home directory).The simple-scan program when opened does not detect the Brother scanner.I was able to go to properties on the installed printer and found Brother MFC9840CDW as the LAN printer and the test page printed. Used the Driver Install Tool on, followed directions and everything seemed to complete successfully. Scanning is not working for my Brother device installed on LAN.
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